Operational AI Systems
Internal tools, autonomous agents, workflow automation, dashboards, and decision support systems for real business operations.
Capability
- Agentic AI
- Autonomous workflows
- Internal dashboards
- Decision support
AI you can actually ship
We don’t just consult — we build
We architect, build, and deliver practical AI solutions — from enterprise chatbots with data-privacy to predictive analytics and GPU-accelerated simulations in cloud-native platforms. Led by Umer Qureshi, Master of Management in Artificial Intelligence.
- Cross-Sector Expertise
- 6+
- Infrastructure Savings Influenced
- $5.5M
- CUDA Accelerated Simulations
- GPU
Experience with leading enterprises
- RBC
- IBM
- Rogers
- Bell
- Canon
- Bombardier
Services
Operational AI systems, agentic automation, cloud infrastructure, and applied research from strategy to delivery.
Cloud & Data Engineering
Cloud architecture, APIs, data pipelines, and deployment foundations.
Capability
- Google Cloud
- Azure
- AWS
- Agent infrastructure
- APIs
- Data pipelines
Risk Modeling & Simulation
Model uncertainty, behavior, and system interactions before high consequence decisions. We use scenario analysis, agent based modeling, stress testing, and simulation to understand how complex systems may behave over time.
Capability
- Agent based modeling
- Scenario simulation
- Stress testing
- Behavioral simulation
- Decision analysis
AI Governance & Advisory
Governance frameworks, human-in-the-loop design, and audit-ready deployments. Planning built for regulatory scrutiny.
Capability
- Governance frameworks
- Oversight design
- Delivery roadmaps
What We’re Building
Active client systems and selected in house products across AI, data, operations, and growth.
Selected client identities are withheld where contractual confidentiality obligations apply.
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Municipal Operations AI
Proactive enforcement, service response, inspection triage, case intelligence, and synthetic workload stress testing for a major city in the Greater Toronto Area.
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Telecommunications Operations AI
Agentic contact centre systems, autonomous voice workflows, intelligent routing, self-service automation, operational analytics, and customer experience optimization for a major Canadian telecommunications provider.
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Financial Services AI
Data security, cloud architecture, regulatory and ethical compliance, BI automation, and a privacy focused underwriting chatbot for a banking client in Toronto, acquired by CMLS and subject to National Housing Act requirements.
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Retail Operations AI
Shopify and POS systems, customer targeting, inventory and supply chain intelligence, scheduling, work orders, and operational workflows for an established dive retailer and training operator in Richmond Hill, Ontario.
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Digital Growth Systems
Ad strategy, Google Ads optimization, conversion tracking, analytics, and applied reinforcement learning concepts to improve campaign decision making, reduce cost per click, and maximize qualified leads for a beauty spa and clinic in Markham, Ontario.
Service capability
Military Defence Operational AI
Applied AI, simulation, and secure data systems for defence planning, logistics, readiness, and complex operational decision support.
Designed for high-consequence environments with human oversight, rigorous testing, traceability, security, and accountable decision authority.
Simulation & Planning
Scenario modeling and simulation for planning, training, stress testing, and decision analysis.
Logistics & Readiness
Analytics for supply chains, equipment readiness, maintenance, sustainment, and operational resilience.
Secure Decision Support
Data and analytical systems that support human decisions while preserving oversight and accountability.
Operational Data Systems
Secure platforms, pipelines, synthetic data, and integration for complex and data-constrained environments.
SOC 2 Ready
Penetration Testing in Progress
Domestic Data Residency
Data remains within Canadian borders.
Government & Defence Procurement
Registered for NATO and CanadaBuys procurement opportunities. Open to teaming, subcontracting, partnerships, and joint ventures.
Featured Work
Selected delivery across financial services, media, and aerospace.
RBC Corporate Treasury 2025
AI Cyber-Liquidity Risk Simulation
GPU-accelerated agent-based simulations modeling depositor behavior under cyber-attack scenarios.
IBM / Bell Media 2022–2023
Cloud Data Platform Migration
Consolidated 8+ media data sources into GCP, influencing ~$5.5M in infrastructure savings.
Bombardier Aerospace 2013–2016
Aircraft Maintenance Data
Improved global fleet reliability data quality by ~50%, enhancing dispatch insights.
Research
Applied AI research for financial risk and operational resilience.
Built a simulation model to study how cyber incidents could affect depositor behaviour, cash flow, and liquidity risk in financial institutions. Currently under review with the Journal of Computational Economics.
Read more →About
A boutique AI consulting & development studio.
We bridge business and engineering to deliver production-ready AI. Security-minded, compliance-aware, and pragmatic by design. Led by Umer Qureshi — MMAI, Queen's University.
More about Neural Forge →How Engagements Work
From first assessment to production support.
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Assess
We review the business problem, data, systems, constraints, and expected value.
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Plan
We define the architecture, delivery path, timeline, risks, and support model.
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Build
We develop the system in working increments with regular check-ins and demos.
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Support
We launch, monitor, maintain, and improve the system through ongoing support.
Let's Talk About Your Problem
Free consultation. No commitment. Tell us what you're trying to solve and we'll see if we can help.